Station User Instructions
Steps on how to use AC (7.4kW or 22kW) EV Charging Stations:
Step 1: Open or Download the Charge Hub App from your App Store and set up an Account, complete with your chosen payment method. See (https://www.chargehub.solutions/driver-guide-account-creation) if you require assistance.
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Step 2: With the App open, plug in the Station cable, or plug in your own Type 2 to Type 2 Charging Cable, into your vehicle and the Station. Make sure that the plug is fully pushed in.
Step 3: Start your Charging Session via the Charge Hub App (https://www.chargehub.solutions/driver-guide-how-to-use-the-app), or by tapping your Charge Hub RFID Card on the RFID Sensor located on the front of the Station. You can order a complimentary RFID Card or Tag via the App or website.
Step 4: To finish your Charging Session, stop via the Charge Hub App, RFID Card, or your vehicle console. Remove the cable.
Step 5: If payment was required to use the Station, then Charge Hub will automatically bill your payment method and email you a receipt.
Please send us any feedback, via the App or to support@chargehub.solutions.
Have a Great Day!
24/7 Support: AUS 1300 986 767 or NZ 0800 608 138
